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How cn99 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your JazzCash, Easypaisa, or Raast transactions, and keep your account secure.

Account data kept secureJazzCash & Easypaisa payment details protectedYour right to request, correct or delete dataNo third-party selling of your information
cn99 How cn99 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account data sits behind SSL encryption in transit and access-controlled storage at rest. We apply session timeouts, OTP verification on login from new devices, and flag any login attempt that does not match your usual pattern. Cookie use on cn99 is limited to session management and basic analytics — we do not run advertising cookies that track you across other sites. Data retention follows a clear schedule: active account data is maintained while your account is open; after closure, we keep records only for the period required under applicable rules, then delete them.

SSL Encryption

Every connection between your device and our servers uses SSL encryption. Your JazzCash and Easypaisa transaction data moves through a secured channel at all times.

OTP Login Verification

When you log in from a new device or location, we send a one-time PIN to your registered number. This stops unauthorised access even if your password is compromised.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page load performance. No advertising cookies are set, and no data is shared with ad networks.

Defined Retention Period

We do not hold your data indefinitely. Once your account is closed, personal records are deleted after the minimum retention window required by applicable rules in eligible regions.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold, correct something inaccurate, or ask us to remove your account information, get in touch through any of the channels below. We aim to respond to privacy-related requests within a reasonable timeframe. Have your registered account details ready so we can verify your identity before making any changes.

Email Support Send your data access or deletion request to our support email. Include your registered account name and the wallet method you use — JazzCash, Easypaisa, or Raast.
Live Chat Open the chat window from your account dashboard. Our team can confirm what data we hold and guide you through a correction or removal request in real time.
Account Settings Some profile fields — display name, contact number, linked wallet — can be updated directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on cn99

These are the questions we hear most often about how your data is handled. If yours is not covered here, reach out via live chat or email and we will give you a direct answer.

We collect your name, email address, phone number and account credentials. If you deposit via JazzCash, Easypaisa, or Raast, we also record the transaction reference returned by the wallet provider.

Only with the payment processor needed to complete your transaction. We share the minimum required — such as a Raast transfer reference — and never pass wallet data to advertisers or data brokers.

Contact us via live chat or email with your registered account details. We will verify your identity and then provide a summary of the data associated with your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove your personal data after the minimum retention period required by applicable rules in eligible regions has passed.

We use session and analytics cookies only. You can block non-essential cookies through your browser settings, though this may affect how certain account pages load and function.

Yes. SSL encryption applies on mobile just as on desktop. We also trigger OTP verification whenever your account is accessed from a device or network we have not seen before.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.